The following are the most frequently asked questions about VM crawler crane parts by customers, which have been sorted out by our sales staff recently. Welcome to read and hope to solve some of your confusion. If you still have questions about VM crane undercarriage parts, please consult our service staff. We have dedicated customer service staff to serve you 24 hours a day.
The following are some of the things you may be concerned about that VM has sorted out:
1. Can you ensure that you can provide OEM-quality undercarriage parts?
Of course! We are an IS9001-certified crane parts supplier, and providing OEM-quality crane parts is our unremitting pursuit. Our chassis parts will undergo multiple tests such as ultrasonic testing, hardness testing, and chemical composition testing during the production process to strictly control the quality of crane undercarriage parts.
2. Can the price be discounted?
Yes. We will give certain discounts to customers who purchase in large quantities and cooperate with us many times. Secondly, while ensuring quality, we always provide customers with the lowest price and provide customers with the best cost-effective undercarriage parts.
3. How long is the delivery time?
For many popular models of crawler crane parts, our warehouse will have a certain amount of inventory. Our factory is strong and has a large-tonnage furnace. Some large-tonnage and specially customized crawler crane parts, such as: LIEBHERR LR11000, KOBELCO 7080, do not need to wait too long.
4. Does the undercarriage parts have a shelf life?
Yes! Our warranty period is 2500 working hours. If it is damaged during this period, we will replace it for free. In fact, according to customer feedback, the service life of our undercarriage parts parts is 1.3 times that of other manufacturers' crawler crane parts. We have not received any requests for replacement from customers.
5. Do you have your own factory?
Yes! We not only have advanced production equipment, but also many employees and technicians with more than 20 years of experience in crawler crane parts production. If customers need, we can provide you with the production details and process videos of crawler crane parts, so that customers can follow the whole process of crawler crane parts production.
